02 آذر 1403
رضا جلالي

رضا جلالی

مرتبه علمی: استادیار
نشانی: دانشکده کسب و کار و اقتصاد - گروه مدیریت صنعتی
تحصیلات: دکترای تخصصی / مدیریت صنعتی
تلفن: -
دانشکده: دانشکده کسب و کار و اقتصاد

مشخصات پژوهش

عنوان A multi objective optimization of sustainable business model innovation strategies regarding the challenges of new and emerging technologies in service business
نوع پژوهش مقالات در نشریات
کلیدواژه‌ها
Sustainable Business Innovation; Sustainable Business Strategies; Sustainable Business Challenges; Service Business; Multi-Objective Model; Quality Function Deployment (QFD); Kano Model.
مجله International Journal of Business Excellence
شناسه DOI 10.1504/IJBEX.2020.10034931
پژوهشگران هادی بالوئی جام خانه (نفر اول) ، رضا شاهین (نفر دوم) ، رضا جلالی (نفر سوم)

چکیده

Abstract: The main purpose of this study is to provide a framework for selecting an effective and efficient strategy to reduce the challenges of Sustainable Business Models Innovation (SBMI). Firstly, a review of the literature on a set of SBMI strategies and challenges is done, then by using the Kano model, SBMI strategies are classified. After this, the effectiveness of each strategy in reducing the challenges of SBMI is determined by using the Quality Function Deployment (QFD) model. Next, due to resource constraints and implementation costs of each strategy, Multi-Objective Decision Making (MODM) was used to select the optimal strategies. The results show that encourage sufficiency (S4), repurpose for society or the environment (S5) and sustainability vision (S10) were selected as the optimal strategies.