Research Management System | Persian Gulf University | Seyed Yaghoub Hosseini

	Title	Journal
1	A Data Mining Approach for Segmentation Based Importance-Performance Analysis (SOM-BPNN-IPA): A New Framework for Developing Customer Retention Strategies	Service Business (2014) 295،312
2	Providing a multidimensional measurement model for assessing mobile telecommunication service quality (MS-Qual)	Iranian Journal of Management Studies (2013) 7،29
3	The Impact of Relationship Marketing Levels on Non-Financial Hotel Performance Case of Study: Four and Five-Star Shiraz Hotels	International Academic Research Journal of Business Management 1 (2013) 20-30
4	Importance-Performance Analysis of Service Attributes Based on Customers Segmentation in the Mobile Telecommunication Industry with Use of Artificial Neural Networks	Journal of Information Technology Management (2012) 45،70
5	On the Effects of Organizational Culture on E-Learning Readiness: An Iranian Experience	International Journal of Social Ecology and Sustainable Development (2012) 42،52