Name Guilherme Tortorella Affiliation The University of Melbourne Degree — Website — Email — Journal Articles Conference Articles Projects Books Theses Speeches Innovations TitleJournal 1 Analysis of Logistics 4.0 Service Quality and its sustainability enabler scenarios in emerging economy Cleaner Logistics and Supply Chain 4 (2022) 100053 2 A comprehensive framework for classification and selection of H4.0 digital technologies affecting healthcare processes in the grey environment TQM Journal Vol. 8, No. 2 (2022) 1-28 3 Lean and resilience in the healthcare supply chain – a scoping review International Journal of Lean Six Sigma Vol. 8, No. 2 (2022) 1-21