سامانه پژوهشی دانشگاه خلیج فارس | Arash Shahin

	عنوان	مجله
1	Developing a 3D decision-making grid based on failure modes and effects analysis with a case study in the steel industry	International Journal of Quality and Reliability Management (2020) ،
2	EFQMQual: evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach	MEASURING BUSINESS EXCELLENCE (2014) 38،56